APSC Electronic Filing System (EFS)
 
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Welcome to the Online Help Tutorial for the Electronic Filing System (EFS)


This tutorial will cover all current and future updates for the EFS. The following links will take you to specific sections of the tutorial. However, it is always beneficial to read the entire tutorial the first time you are using the EFS.


Note: The EFS filing page has been tested on IE 8x-11x, and current versions of Chrome, Firefox and Safari with default installations. There are setting changes that can and will affect the ability to use EFS. Most notably: IE can not be used in compatibility mode with EFS.
It is not possible to test EFS with all possible configuration of browsers in use today. So if you have problems with EFS, try upgrading your current browser or try installing one of the current versions of another browser.

  1. Registration
  2. Login
  3. Creating Username
  4. Profile
    1. Change Password
    2. Filing History
    3. Docket Email Subscriptions
  5. Accepting User Agreement
  6. Efiling
    1. Docket Selection
    2. Select Filing entity(ies)
    3. Filing Type
    4. Selecting files to upload
    5. Submit Form



This is the Home Page for the Electronic Filing System (EFS)


There is a button in the menu on most pages that will always take you back to the EFS Home page. If you are not currently logged in to the system, there is a Login button as well. Once logged in, you will have other menu buttons available for navigating the application. You also have access to view the current User's Agreement from a link under the image of Little Rock.


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Registration

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This is the Registration Page for the Electronic Filing System (EFS)


To be able to use the EFS system, you must register and be given an Electronic Filing System Number (EFSN), if you do not have one already. The first step in registering is complete the form. You must complete all entries that have a red asterisk (*) beside the form item.


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After completing the form, just click on the "Submit Form" button at the bottom of the page.

NOTE: Access to the EFS is not immediate. Once submitted, your registration information is sent to the Secretary of the Commission's Office, where the information is processed. The Secretary's Office will send you an EFSN and password to the email address provided during registration. If the request is after hours, the information will not be sent till the follow business day.



Login

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This is the Login Page for the Electronic Filing System (EFS)


The EFS Filing application requires each user to have a Electronic Filing System Number (EFSN) and password to login to the system. If you have not Registered on this system, you will need to click on the "Register" button on the right-hand side of the page as shown in the image below. For more help on Registering, Click Here!

There are three scenerios for logging into EFS: 1.   If this is the first you have ever logged into EFS, you will need the EFSN and password supplied to you by the Secretary of the Commissions Office(SOC).

2.   If have logged in before, but have not created a Username, then you will need your EFSN and the current password you use to login.

3.   If have logged in before and have created a Username, then you will be able to use either your EFSN or your Username and the current password to login.

Then you can login from this page. To login, you will need to enter the following three (3) items of information:


  1. Your EFSN you received from the Secretary of the Commissions Office(SOC) or
    your Username if you have created it.
  2. Your current Password, (either provided by the SOC or the one you use to login with)
  3. The five(5) characters displayed in the security image


Once these items are entered into the appropriate spaces, you then will need to click on the "Submit" button to login. At any point while entering your information you can click on the "Reset" button to clear all information and re-enter the information.

Should you forget your password, you will see a link under the "Submit" and "Reset" buttons If you click on that link, it will send you a new password to the email address on file with the PSC.


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Change Password

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This is the Change Password Page for the Electronic Filing System (EFS)


The first time you login to the system with your new EFSN you are required to change your password from the default password that was supplied to you with your EFSN. If you have requested a new password from the login screen, then you are also required to change your password from the one that was sent to you. In the screen shot below you will see that you are required to enter a new password and then enter it again to verify the new password. You will also have to enter the five(5) characters from the security image into the textbox below it before clicking on the "Submit" button.


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Your password requirements are:

  1. Passwords must be between 8 and 20 characters in length
  2. Passwords can contain numbers between 0-9 and/or letters A-Z in any combination
Passwords are case-sensitive, so "password22" would be different than "PassWord22".





Creating Username

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This is the Create Username for the Electronic Filing System (EFS)


If you are new to the EFS system, you will be required to create a username the first time you login.

If you are logging in for the first time since this "Username" feature was added, you will be required to create a username as well.

Requirements for usernames are as follows:

  1. Usernames must be between 8 and 40 characters in length
  2. Usernames can contain numbers between 0-9 and/or upper or lower case letters A-Z in any combination
Usernames are case-sensitive, so "username22" would be different than "UserName22".


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Profile

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The profile section include features available to the logged in EFS User. Features may vary and change periodically, but will have the necessary help text available here. The menu item "Profile" also has a dropdown list of available features for the user.


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Filing History

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This is the Filing History in your profile for the Electronic Filing System (EFS)


As you do filing through the EFS System, the filings are recorded and you are able to go back and view the filing you have previously submitted. All filing will be displayed, including filings that may have been rejected by the SOC for various reasons. You can view your filing sorted by Docket or Date, by selecting your choice with the Dropdown box. You can also view all filings or filing made to a specific Docket by selecting View All or the specific Docket in the dropdown box available.


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Subscriptions

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This is the Docket Email Subscription feature in your profile for the Electronic Filing System (EFS)


In the EFS Docket Email Subscription section, you can subscribe to receive emails when filings are made on any Docket. To Subscribe, select the Docket from the dropdown list you would like to receive email notifications of filings. Then click on the Subscribe button next the dropdown box. This will add this Docket to the list of Dockets you may already be subscribed to receive. If you wish to quit receiving notifications of filing on a Docket, then click the Delete button next the Docket you wish to stop receive notifications.

If you are needing to receive notifications of filings on all dockets, you can just click on the Subscribe to All button. Please keep in mind that there are close to a hundred dockets, some receive several filings regularly, so this could be a lot of emails being sent to you. To unsubscribe from All dockets you are subscribed, you can click on the Unsubscribe From All button located above your list of dockets you currently subscribed.

Email notification will be coming from the email address: efs@psc.state.ar.us You might want to add this email address to your safe senders list in your email software so they are not possibly seen as junk email.
To access the Subscription feature, Click Here!


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Accepting User Agreement

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This is the "Accept User's Agreement" page for the Electronic Filing System (EFS)


The first time you login to the system and/or anytime there is a change in the User's Agreement, you are required to "Accept" the User's Agreement before you can use the system or continue to use the system. As shown in the image below, you can read the Current User's Agreement within the display window provided or click on the link to the User's Agreement, which will be opened in a new window for you to read or even print out. Once you have read the Agreement, click on the "Accept Agreement" button located at the bottom of the page. You have the option to "Refuse Agreement," but will not be permitted to make online filings without accepting the User's Agreement.



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The screen shot below is what will appear if all of the login steps of been completed correctly. Once you get to this screen, you will have the addition of the "EFS Filing" button to do your online filings.


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Electronic Filing

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This is the Home Page for the Electronic Filing System (EFS)



This page contains information about new or improved features, filings that cannot be done through this system and a button at the bottom to send you to the Filing System.

Most of the help available here in the Help Tutorial is also available on the Electronic Filing pages. Each section has a help button like this: Help button image and will display help messages on the form.


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Docket Type (Open)

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Docket Selection

1.   If this filing is for an Open Docket, please check the box for "Open Docket." You will then be given a drop down list of the currently open dockets to select the docket for this filing.

2.   If this filing is for a Closed Docket, please check the box for "Closed Docket." You will then be given a drop down list of the currently closed dockets to select the docket for this filing.

3.   If this filing is for a New Docket, please check the box for "New Docket." You will then be given a drop down list to select the Docket Type for this filing.

For all new dockets initiated or tariff filings requiring Commission approval, the filing must be accompanied by the required Docket Summary Cover Sheet. More information about the form as well as a downloadable version can be found on the Commission's website here: http://www.apscservices.info/docketsummarycoversheets.asp
See Docket No. 08-171-A, Order No. 1 (December 29, 2008).

To continue, you will need to obtain and complete the needed form and include it as one of the files to upload below.

Then click on the "NEXT" button.


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Filed on behalf of:

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You must select at least one Entity for this filing. If you are filing for a Party to the docket, then select an entity(ies) from the left-hand dropdown marked "PARTY". It you are not filing for a Party to the docket, then you would select an entity(ies) from the right-hand dropdown under "NON-PARTY". If this filing is for more than 1 Entity, you may select more than one Entity in one of the dropdown selections.

You can only select Enitity(ies) from one dropdown or the other, but not both.

Then click on the "NEXT" button.


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Filing Type

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Based on the PARTY/NON-PARTY selection from the previous page, you will be offered the appropriate Filing Types for those selections. In the drop down list made available, select the Filing Type for this filing.

Then click on the "NEXT" button.


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Please select the type of filing from the drop down menu that best represents the document(s) you are uploading. Failure to correctly identify the document(s), depending on the nature of the EFS filing, could result in rejection of the filing or require re-submission. Acceptance through the EFS and online filing of any document(s) acknowledges only that the filing was made, not that such a filing was timely or otherwise in compliance with the Commission's Rules of Practice and Procedure (RPPs) or applicable federal or state laws/regulations. The following types of filings are those currently accepted in the EFS:


Please note: The order in which files are uploaded is the order in which they will appear on the online docketing system. Please upload your documents in the order in which you want them to appear online, including any cover sheets first, etc.

  1. Affidavit of non-disclosure: These documents are those filed pursuant to a Commission protective order in order to gain access to confidential information in a docketed proceeding. The affidavit(s) must be identical to the affidavit(s) attached to the Commission's order pursuant to which the affidavit(s) is being filed;
  2. Petition to Intervene: This is the only type of document that can to be filed by a non-Party in the EFS and the Petition must comply with the Commission's RPPs. This category of filing is for those entities seeking to be Official Parties to open, docketed Commission proceedings and must be filed in the proceeding in which Official Party status is sought.
  3. Briefs: These documents are those filed at the request of the Commission or for the Commission's consideration in a docketed proceeding. Briefs are legal pleadings and/or attachments to legal pleadings as opposed to testimonial or other evidentiary filings;
  4. Comments pursuant to a Commission procedural schedule: These are documents filed in an open Commission proceeding in accordance with an established Commission procedural schedule deadline for filing "comments" rather than "testimony," e.g. Initial Comments in a rulemaking docket;
  5. Testimony: This is a document(s) that constitutes evidentiary testimony that filed either to establish a new docket or pursuant to an existing Commission procedural schedule deadline. Any exhibits associated with this testimony should be made as a separate EFS filing;
  6. Exhibits to Testimony: These are documents filed pursuant to a Commission procedural schedule deadline that are referenced in filed testimony. Exhibits should be filed separately from any other EFS filing, including associated testimony;
  7. Application: These are documents that are filed seeking Commission approval of a certain program or similar filing, e.g. an application for a CECPN or CCN (typically initiating a new docket). Any exhibits or attachments to the Application should be uploaded in the correct order with the Application itself. For any such application, supporting testimony and/or exhibits should filed separately through the EFS under the appropriate filing type;
  8. Stipulations - Settlement Agreements: These documents are those filed in an open, docketed proceeding either pursuant to an established Commission procedural schedule deadline or at the request of certain (or all) Parties to a docket to settle some or all of the outstanding issues in the case;
  9. Ordered Reports: These are documents filed by a Party to a docketed Commission proceeding for which there exists a Commission order requiring the report to be filed;
  10. Petition for Rehearing: This category of filing is for Rehearing requests of Commission orders issued in an open, docketed proceeding.
  11. Appeals: This category of filing is to be used by Appellants, Appellees, Amicus Filers, etc. in any appellate proceeding relating to a docketed Commission proceeding. All appeal documents should be filed in the underlying Commission Docket from which the appeal arose.
  12. Orders: This category of filing is to be used only by the Commission or designated Presiding Officer(s) in docketed Commission proceedings;
  13. Transcripts: This category of filing is to be used only by the Commission's Court Reporter for filing hearing and other proceeding transcripts in docketed Commission proceedings;
  14. Exhibits to Transcripts: This category of filing is to be used only by the Commission's Court Reporter for filing exhibits that are part of transcripts in docketed Commission proceedings;
  15. All others: This category of filing is to be used only in the event that none of the above categories applies to the EFS filing being made. PLEASE NOTE: Currently, the EFS cannot be used for the submission of utilities' Annual Reports or any other document(s) sent to the Secretary's office besides those filed in docketed Commission proceedings (including public comments in an open Commission docket, which must be submitted through this link Public Comments).


Then click on the "NEXT" button.

Selecting files to upload

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Now what you will need to do is select the files from your computer that you want to electronically file. Clicking on the "browse" button will open a window showing you the files and directories on your computer. You need to navigate to the document(s) you wish to file. If you have more than one file to upload, then clicking on the "Browse" button again will give you window of your files to select another file. Continue here until you have selected all the files you plan to include with your filing.

It would be helpful to add a short description of the filing in the next text box and if you have any notes or messages for the Secretary of the Commission, include them in the text box indicated.


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Submit Form:

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Once you have provided all required information on the EFS Filing pages and verified all entries are correct at the top of the page for your previous entries, then just click on the "Upload filing" button. Your files will be uploaded to our system, (this may take several minutes depending on the size of the files you are uploading) and an email will be sent to you with the same information as is displayed when the upload completes.


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Once your filing is submitted, it is transmitted electronically to the Secretary of the Commission's office, where it will be reviewed to ensure the files are compatible and viewable. Your EFS filing is not complete until the Secretary's office posts the filing online. At the time the filing is accepted, the EFS will electronically serve a link to your filing to all Parties of Record in the Docket and will be considered filed.

If any of the information is incorrect at the top of the page, you can click on the "Reset Form" button to start over.


Copyright © 2010 - 2017 Arkansas Public Service Commission. All rights reserved. Revised: APRIL 10, 2017.