FREQUENTLY ASKED QUESTIONS - WATER
The customer charge is a flat charge applied each month regardless of the amount of natural gas used. The charge is designed to recover the cost of such items as customer accounting, mailing, billing and metering.
The distribution or delivery rate is based on utility operating expenses, including depreciation and income taxes, plus a return on the utility’s assets used in providing utility service and is intended to compensate the utility for the cost of delivering water through their pipeline system to end-use customers.
The usage charge is the per unit rate for water sold to customers.
The water availability charge recovers the costs incurred by the utility for facilities that are readily available to provide water service to customers.