CONSUMER SERVICES

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The Consumer Services Section works with customers to answer questions and resolve complaints about the rates and services of regulated utilities. Staff members review all complaints for compliance with Arkansas Public Service Commission rules and approved utility tariffs and act as the consumer's liaison with the utility in resolving those complaints.

This Section also provides informational brochures about utility issues, rate cases, and public hearings.

Contact Information:

Holly Tubbs
Manager - Consumer Services
Arkansas Public Service Commission

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Revised: April 16, 2008.