FAQ | General Information | Your Utility Bills | Participation in Public Hearings | The Rate Case Process | Suspension of Service | Filing a Complaint | Do Not Call | Digital Television Transition | Forms | Newsletters
The Consumer Services Section works with customers to answer questions and resolve complaints about the rates and services of regulated utilities. Staff members review all complaints for compliance with Arkansas Public Service Commission rules and approved utility tariffs and act as the consumer's liaison with the utility in resolving those complaints.
This Section also provides informational brochures about utility issues, rate cases, and public hearings.
Manager - Consumer Services
Arkansas Public Service Commission