CONSUMER SERVICES

FAQ | General Information | Your Utility Bills | Participation in Public Hearings | The Rate Case Process | Suspension of Service | Filing a Complaint | Do Not Call | Digital Television Transition

Quarterly Rules Newsletters
December 2011
September 2011
June 2011
March 2011
December 2010
September 2010
June 2010
March 2010
December 2009
September 2009
June 2009
March 2009
December 2008

The Consumer Services Section works with customers to answer questions and resolve complaints about the rates and services of regulated utilities. Staff members review all complaints for compliance with Arkansas Public Service Commission rules and approved utility tariffs and act as the consumer's liaison with the utility in resolving those complaints.

This Section also provides informational brochures about utility issues, rate cases, and public hearings.

Contact Information:

Holly Tubbs
Manager - Consumer Services
Arkansas Public Service Commission

You Will Need Adobe Acrobat To View Documents On This Website  

The Arkansas Public Service Commission is open Monday- Friday - 8:00 a.m. - 4:30 p.m (Governor's Policy Directive No. 5)
Copyright © 2007 - 2012 Arkansas Public Service Commission. All rights reserved.
Revised: Thursday, May 17, 2012